Wednesday, March 20, 2013

... and Kumquats for all!


Before I entered the insurance industry I worked in sales for the natural product industry.  Vitamins, and herbs and lots of things on the fringe of health and nature.  We had two big shows each year, one on the East coast in the fall and one in Anaheim California in the Spring.  In any small industry you find friends and develop traditions and this was no different.  I have a friend in LA that would come to the show and bring me kumquats from her back yard.  Fresh kumquats are crazy good.

They are sweet and tart all at the same time, the little fruits look like grape sized oranges with very thin skins which are edible and in fact the sweetest part of the fruit.  Since I left that industry I've gotten a couple of shipments from LA and this year one of those amazing shipments arrived bringing great joy to me (mostly me cause I'm the only one that really likes them that much in my family).
 
My buddy grows these wonderful little fruits in her back yard and when I get them I make jellies, pickles and candies from them and ship some of those goodies back to LA.  This is a good life example, we all do what we do.  I don't try to build houses and my carpenter friends don't try to offer life insurance.  In the same way my LA kumquat connection doesn't try to make kumquat pickles and I don't try to grow the tropical fruit in Indiana. 
 
We all have special skills and we should accept that in some areas we need an expert to guide us.  If you're not an insurance agent you should find one that understands your business, home and life so that they can tell you want you need.  Don't try to figure it out yourself to save a dollar with some online company.  Get a real live person that you can trust and talk to who doesn't have a strange accent.

J

Call me to review you insurance program and make sure you are paying the right amount for the right coverage.

Thursday, March 14, 2013

What happened to Customer Service?

This week has been the worst week of customer service for me!  I spent several hours working on getting a phone / internet provider to do what they promised us they would do for our church.  They spend they same amount of time trying to get out of doing what they promised to do.  Plus they tried to make me feel stupid for demanding that they do what they promised to do when we agreed to let them provide the phone and internet services for the church.

Prior to that I spent a great deal of time talking to the bank that is doing the refinance on my home.  After telling me for 80 days that the closing costs would be one figure they proudly informed me on the eve of closing that the closing costs would be double what they originally quoted.  This without the slightest hint of regret or any explanation as to the difference.  They merely gave me the new figure and were puzzled why I told them no, I won't pay that without a reason. 

I struggle with this because I am in the service business, as an insurance Agent I have to take responsibility for the actions of the companies I represent even though I can't control what they do and that is on top of being responsible for what I do.

Think about this ... if gas goes up, we all complain to each other.  If your auto insurance goes up you complain to the agent.  No one ever tells the gas station attendant that they need to sharpen their pencil and give them a better rate on the gas.  Why would you think the insurance agent could make the insurance company lower its price?

I'm not complaining about that perception, I just want to establish that as an agent I have to provide great customer service or people will move on to a new agent ... and they should.  But by the same token, I demand the same level of service in my life that others do from me.

Demand good service and make companies do what they are supposed to do, then be loyal to them so that we can all finally get the service we deserve.  Those of us that provide good service want to know that you appreciate the effort, and those that don't care about their professional image should not be encouraged to continue giving sub par service. 

J

How important is good service when talking about life insurance? I'll be the one giving your loved ones a check when they need it most!

Friday, February 22, 2013

Girls with Guns ... a Warning from Dad!


As the father of four daughters I have a pretty unique view of the world.  In fact unless you have lived in a totally female home with little women that you helped make, you can't really appreciate the dynamic that exists for me.
 
Having only daughters, which are mysteries from the time they are born and no male influence other than your own is truly like being King.  It's lonely sometimes, overwhelming sometimes and scary all the time.  But that's not what the world sees, they can only be allowed to see the scary Dad.
 
I don't sharpen my knives in front of the boys, or clean my gun, no I want them to know that I am so much more dangerous than guns and knives.  I want them to fear me, not know what I'm capable of and hope that they don't ever find out.  Because as King, I would hunt to the ends of the earth, anyone that harms my family.  Of course it goes without saying that as a Christian man it would go against my nature to hurt someone, but I would. 
 
I also believe that I have taught my girls (even if they forget sometimes) that they are worthy to be treated as princesses and that they are capable of inspiring the same fear in the hearts of the common boys that are always lurking about.  Oh, and believe you me, those boys better feel fear in their hearts.
 
Some of the girls really like shooting rifles, shot guns and pistols and they are good shots too (Grandpa taught them right).  Some of my girls really know how to handle themselves in a fight but, all of them know that the King would wage war or even lay down his life to save them from harm.  Not that they need me as much any more ... but here's my warning to the young men of the world. 
 
Treat my girls respectfully, treat them with kindness, and treat them like the princesses they are or you'll suffer, because they are worth it to me.
 
the King
 
 

Thursday, February 14, 2013

Old guys are the lucky ones!


Time marches on ... we all know this and yet looking back on the days gone by, we all seem to say, "where has the time gone?"  But I must say that as I slowly become an old guy, I find that I feel like a really lucky person.
 
I've had both success and failure in my life ... so, I know what I can accomplish but, I'm not afraid of missing the mark.  I've seen peace and war, both up close and I know that one can not exist without the other.  I work hard so that I can have sometime to play, and that makes me understand the value of both work and play.  I have enough money to pay my way ... but not enough to make me greedy.
 
As we get older we realize that it isn't the money, fun times, peaceful world, or successes that make us happy or even lucky.  Happiness and indeed luckiness comes from a generous helping of life!  The messiness, the highs, the lows and the craziness of a life through the years makes it more valuable to the person living it and more interesting to anyone that is observing it.  Some folks will tell you that success comes from planning for the future and there is truth to that, but success is not the only element of life worth pursuing. 
 
So here is the last word from this "old guy" in training. Plan what you can, accept what you must, pursue what you love and give 'til it hurts.  When you look back at the days gone by, you'll still say "where has the time gone", but you'll feel like the luckiest old guy on the planet.
 
J
 

Saturday, February 2, 2013

Spending my kid's Inheritance? Heck yeah!


I was riding to Bloomington with my youngest daughter last week when we got behind this truck.  Since Katie was driving I had a chance to really look around and I noticed the words on the back and thought "now there's a guy that's going somewhere!"
 
I hope someday to spend my kids inheritance on a really great truck or a hot tub but my wife insists that we will be spending lots on our kids for years to come, and now I have a grandchild on the way which my wife has decided to spend a chunk of our income on ... I may have to just put a kiddie pool in the back of my old pickup and run a hose from the exhaust to the kiddie pool to make the bubbles.  I'm still working on that idea!
 
But seriously, I had a conversation with a woman in her 70's this week and she has $25,000 in an account that she has set aside for her grand kids.  "It's not much, but maybe they'll get some use out of it."  Well with 3 grand kids that means they'll each get $8,333.  That's pretty great, but it's my job to let her know that they'll be taxed on that amount and if the estate owes anyone when she dies the debts will be settled first and they'll only get their eight grand if it's left after the debts are satisfied. 
One of the best things about my job is being able to help people solve problems like this ... I mean this lady has saved twenty five grand to leave behind and at the very least Uncle Sam is going to take 20% ... not cool!  So I showed her how to take that $25,000 and put it in a single premium life policy which gives her heirs $44,000 at her death and all life insurance proceeds are tax free to the beneficiary.  Oh, and one more GREAT thing about life insurance.  It doesn't matter how long the estate is in probate or tied up in courts and such, life insurance is paid directly to the beneficiary within days of a death certificate being issued.
 
So maybe I can get my truck and hot tub without having to duct tape a hose to my exhaust.  Good luck hiding your money from the kids, I'll talk to you soon.

J

Ask me about life insurance ... I can help!

Tuesday, January 15, 2013

New beginning, for an old dude!

At the start of each year we all kind of take stock.  I look back at what I've accomplished, and what I failed to accomplish.  I also look forward at what needs to change and what I want to make better in my life.  We all do that to some degree, don't we?

Sometimes it's more a function of what really works and what is most practical.  My friend Else sent me this week's picture.  Her friends all had their iphones with their Otterboxes to protect them in the rain and she has a nondescript phone in a ziplock baggy!  We joked about it being a redneck Otterbox but in truth it is a wise use of her resources for a tool that will be out dated before she can graduate college and find a job that will pay her enough to afford the iphone in the first place.  That's sort of what I've done this new year.

I left the insurance agency I was with to join one that will offer me greater opportunity to help people find the right policy for the right price.  I now have 20 or 30 different companies to write insurance through, not just one.  So now I can focus in on what a person needs not what I can insure ('cause now I can insure it all).

Life insurance, commercial policies, homeowners, auto policies ... coal trucks, restaurants  homes, antique autos, and just about anyone's life.  Better products, better prices, and most importantly better coverage.  

Yes this year I'm making the best use of my resources and I'm using those resources to help my friends and family insure the things they own.  So, call me for you insurance needs at 812-384-3575 for my Bloomfield office or 812-847-8141 to reach my Linton office.

I hope your new year inspires you to make the most of what you've got and perhaps create a unique style all your own.  See you soon!

Monday, October 29, 2012

Happy Hallowen!

Halloween isn't my favorite holiday but we usually have fun with the neighborhood during the night.  We get 300 plus kids at our house for trick or treats and while we know many of them we get a lot that are total strangers.

The funniest ones are the teenagers that are too old to be trick or treating and don't even have a costume on, they walk around with a sack looking to get candy from the neighborhood houses.  The funny thing is that they don't even look like they are enjoying it.  The uncostumed "too old to be doing this" teens look like they just lost their best friend.  Of course I know they didn't just lose their best friend because they are standing right there next to them.

Our favorites are the young kids that we know, they show up with super hero costumes on or princess costumes or funny ones with a mask.  Best of all is when you say "oh my who is this?"  and the kids pulls up their mask and with a sly grin says, " it's just  me!"  How cool is that?  More than the pursuit of candy, the youngest kids are really wanting everyone to see that behind the mask, it's just them.  Perhaps those sad teens have forgotten that the candy is not nearly as sweet as your neighbors knowing that you and your parents have turned ordinary you into a believable super hero, princess, ghoul or other creature.

Every year my family and I carve pumpkins and as my kids got older they started liking it less and less, but I like just as much now as I did when I was really young.  Maybe I didn't like it when I was a teenager, I don't recall, but right now I really enjoy it because it gives me a chance to show my neighbors that I and my family have turned an ordinary pumpkin into a really cool super hero.

Happy Halloween.

J

Call me for an insurance quote!